Trainers As Mediators: Facilitating Team Collaboration

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Diane Katz

Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org... More »

The Future of Succession Planning

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William J. Rothwell

ONLINE ONLY: Click here to access Figure 3. In one of the many succession planning presentations I have delivered across the world, I was recently asked, "What is the future of succession planning?" My answer focused on four changes that I see happening: a move from suc... More »

Trial by Fire

Pat Galagan

If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t... More »