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Embrace Change and Mind the Mission

Premium Content

The Samuel J. Heyman Service to America Medals are presented annually by the nonprofit, nonpartisan Partnership for Public Service to celebrate excellence in the federal civil service. Among the awards is the Management Excellence Medal, which recognizes a federal emplo... More »

Successfully Managing Federal Rightsizing Initiatives

Tim Winchell

Federal managers can anticipate mission changes, organizational restructuring, and austere budgets in fiscal year 2013 and beyond. The challenge will be to incorporate these into headquarters-mandated mission changes while creating and maintaining high-performing subord... More »

Emerging HR Leaders Help the Public Manager

Premium Content
Alex Savtchenko

Managing human capital is a high-risk area in the federal government, the Government Accountability Office (GAO) reported more than a decade ago. In part, GAO found that federal managers need all the help they can get in attracting, hiring, developing, engaging, and ret... More »

The Professional Is Political: Three Steps to Avoid Business Communication Stumbles

Premium Content
Karen Friedman

As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire... More »

Daring to Care

Premium Content
Juana Llorens

If the recent debate over fixing the U.S. healthcare system has done anything, it has helped to reveal some of the complexities underlying the delivery of cost-efficient, high-quality, patient-focused care. For learning professionals at hospitals and other healthcare or... More »