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Managing Mission Knowledge at NASA

Edward J. Hoffman

Mission success is achieved when lessons learned are shared not just within a project team, but across the entire organization. More »

Repairing Government's Management Deficiency

Premium Content
Richard Clay Wilson Jr.

Career managers must transform public institutions from management-resistant to management-friendly places. They must declare their values and advance managerial practices. Imagine a start-up airline. The airline will employ (or contract for) numerous professional serv... More »

Aviation Agency and Unions Instill Interest-Based Leadership Skills

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Cathy Wright

Union and management leaders transformed  one of the federal sector’s most toxic workplaces into a culture of collaboration. More »

Embrace Change and Mind the Mission

Premium Content

The Samuel J. Heyman Service to America Medals are presented annually by the nonprofit, nonpartisan Partnership for Public Service to celebrate excellence in the federal civil service. Among the awards is the Management Excellence Medal, which recognizes a federal emplo... More »

The Limitations of Applying Private-Sector Models to Federal Operations

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Tim Winchell

Total quality initiatives in the early 1990s, Vice President Gore's National Partnership for Reinventing Government, and President G.W. Bush's President's Management Agenda each attempted to incorporate private-sector management best practices into federal operations. N... More »