Fighting the Good Fight

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Paula Ketter

This book explains how to protect a good idea and win support for it. The authors welcome naysayers, nitpickers, and handwringers into the room during the discussion, because they show you in this book how to respond to the unfair attacks to find success. Readers learn ... More »

Blazing a Trail With Change

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ASTD Staff

A design firm positions itself as an industry leader by implementing a companywide software transformation. More »

There Are No Shortcuts to Excellence

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Paul Harris

It's fair to say that the term "knowledge worker" has slipped so casually into the modern vernacular that much of its lofty connotation is lost. So consider the high standard set for top employees at Genpact Ltd., Gurgaon, India, and perhaps you'll give the term renewed... More »

Trainers As Mediators: Facilitating Team Collaboration

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Diane Katz

Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org... More »

Trial by Fire

Pat Galagan

If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t... More »