October 01, 2011
Jennifer J. Salopek
Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a...
Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars...
September 19, 2011
The other day I was talking to a well-known, award-winning CLO, who said he absolutely refuses to get involved with any of the new social media. Facebook? LinkedIn? Twitter? Nope, he wants nothing to do with any of it. His excuse? No time for it. He's got more important...
August 14, 2011
ASTD Staff, Jennifer Naughton, Matt Allen
Workplace learning and development professionals must gain a clear understanding of how to leverage technology - especially social media tools - to facilitate learning and drive business results. To determine its place in the ASTD Competency Model, ASTD commissioned a s...
July 19, 2011
David Wentworth, Michael Green
According to new ASTD-i4cp research, 65 percent of employers are either using, considering, or currently developing learning for mobile devices. As a concept, mobile learning has been around for several years; some companies began delivering information in text format t...
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