Forming a committee to develop a social media strategy didn't seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company's 28,500 employees to begin to incorporate new practices, and wanted to demonstrate an alte... More »

Human Capital , Learning Technologies

Business Impact , E-Learning , Human Performance Improvement , Innovation , Social Learning

In Spring 2008, our The Public Manager article reflected on the progress of e-government under the Bush Administration and what it portended for the future of the new administration beginning January 20, 2009. While many of the ... More »

Government , Learning Technologies

Change Management , Economy , E-Learning , Managing Organizational Knowledge , Social Learning , World Events

InsideBest BB&T BJC Healthcare Cbeyond CIGNA Corporation Datatel Deloitte Touche Tohmatsu G4S Wackenhut Grant Thornton LLP Highmark Blue Cross Blue Shi... More »

Human Capital , Learning & Development , Learning Technologies

Business Impact , Economy , E-Learning , Human Performance Improvement , Innovation , Managing the Learning Function , Training and Development - General

"You never have enough money to do all the training you want to do," says Karie Willyerd, vice president and chief learning officer at Sun Microsystems. Sun releases a product or an update every day around which training could be built; but putting out a new program or ... More »

Global Human Resources Development , Human Capital , Learning & Development , Learning Technologies , Senior Leaders & Executives

E-Learning , Human Performance Improvement , Managing Organizational Knowledge , Managing the Learning Function , Selling Skills , Skills Gap , Training and Development - General

Case Studies