Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »

Learning & Development

Assessment , Business Impact , Measuring and Evaluating , Training and Development - General

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

Human Capital , Learning & Development

Assessment , Business Impact , Coaching and Mentoring , Human Performance Improvement , Measuring and Evaluating , Training and Development - General

In the current economy, some companies are choosing to maintain their highly targeted leadership development programs to retain their best talent. But in an era where the media highlights charismatic leaders such as Steve Jobs and Larry Ellison, JDS Uniphase has chosen ... More »

Career Development

Assessment , Business Impact , Career Development , Competencies , Economy , Leadership Development , Measuring and Evaluating

It is better for an organization to have no outcomes than to measure the wrong outcomes. More »

Learning & Development

Assessment , Business Impact , Human Performance Improvement , Measuring and Evaluating

Fifteen years ago this week, Congress passed the Government Performance and Results Act, a law whose sponsors hoped would help establish a government guided by goals and monitored by results. ... More »

Government

Assessment , Beginner Level Content , Business Impact , Change Management , Engagement , Human Performance Improvement , Measuring and Evaluating , North America