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Why Innovation? Why Now?

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Pat Galagan

A young man we know recently made a career move some would find unthinkable. He left a software engineering job at Google to go to work for a little-known startup with few perks and no charisma to speak of. Among his reasons for making the switch was his sense that Goog... More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Maintenance: the Forgotten Step

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Mark Simon

At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward question: "What keeps you awake at night?" After thinking about it for a moment, she said, "Well, my group is developing more tha... More »

Giving One Pause

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Nance Guilmartin

What if learning to be a successful leader in today's demanding, 24-7 world begins with the confidence to publicly acknowledge what you don't know you don't know? That's what I often ask decision makers, learning professionals, managers, and people who are responsible f... More »

At a Glance

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David Mallon

A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »