Fifteen years ago this week, Congress passed the Government Performance and Results Act, a law whose sponsors hoped would help establish a government guided by goals and monitored by results. ... More »

Government

Assessment , Beginner Level Content , Business Impact , Change Management , Engagement , Human Performance Improvement , Measuring and Evaluating , North America

The newspapers are riddled with stories of deceit and deception from leaders in both the commercial and government sectors. Leaders everywhere face the challenge of disenfranchised and ... More »

Senior Leaders & Executives

Beginner Level Content , Business Impact , Competencies , Engagement , Human Performance Improvement , Leadership Development

This first article of a three-part series attempts to identify factors that influence management behavior in federal agencies, providing an overview of bureaucratic reality and a context for ... More »

Government , Workforce Development

Assessment , Beginner Level Content , Change Management , Coaching and Mentoring , Human Performance Improvement , Management Development , Measuring and Evaluating , North America

Many local governments have been grappling with the relatively new issue of immigration for several years. Although some believe immigration policy should be a federal responsibility, ... More »

Government

Beginner Level Content , Curriculum Alignment , Faculty , Latin America , North America , Training for Multiple Cultures

I come from an academic background and thought of myself as a researcher. However, over time my work has drawn me into the policy world, which happens when one stays in Washington long... More »

Government

Beginner Level Content , Change Management , Economy , Engagement , Innovation