Developing an Innovative Culture

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Erika Agin

As members of the young and energetic workforce, we are where leaders need to turn for innovation. The entry-level employee to mid-level manager has a need to do work that is meaningful, or at the very least have a say in how it could be done. Nothing provides more insp... More »

Shared Services and the Cloud: Seize the Opportunity

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John Marshall

The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

The New Administration's Shared Services Opportunity

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John Marshall

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

In Pursuit of Ethical Governance

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Donald Menzel

Do you recognize these headlines? Former CIA Official Is Sentenced to Prison for Fraud Despite Red Flags About Judges a Kickback Scheme Flourished ... More »

Cultivating Imagination in Public Management

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Mick Mortlock

On Christmas Day 2009, Umar Farouk Abdulmutallab boarded Northwest Flight 253 with explosives inside his shorts. Fortunately, he was unable to get his makeshift detonator to function. The U.S. Department of Homeland Security (DH... More »