January 19, 2011
IBM's CEO Sam Palmisano sets the context this way: "In a very short time, we've become aware of global climate change; of the geopolitical issues surrounding energy and water supplies; of the vulnerabilities of supply chains for food, medicine, and even talent; and of s...
April 21, 2010
The shared services revolution began in the late 1980s with the
adoption of commercial off-the-shelf (COTS) enterprise resource
planning (ERP) software packages by leading commercial enterprises.
These highly standardized and sc...
January 05, 2009
Consider how the world has changed in the last twenty-five to
years, since the work of the Grace Commission, the launching of
the Reform 88 initiative in the Reagan administration, and ...
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