The Silver Lining of 2009

Paula Ketter

While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »

Stand, Deliver, and Shine

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Tony Bray

No matter how the training is delivered, at some stage, someone had to sit down and plan the content or course material to be covered, the order in which to do so, and the specifics regarding delivery. A six-step DESIGN model - from The Training Design Manual - helps wo... More »

McDonald’s Continues to Invest in Talent

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Diana Thomas

More than 50 years ago, McDonald's founder Ray Kroc said, "If we are going to go anywhere, we've got to have talent, and I'm going to put my money in talent." As a successful food service company, McDonald's continues to uphold and honor Kroc's philosophy. During these ... More »

The Future Workforce: Gen Y Has Arrived

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Gerry Gingrich

Steve Monforto finally caught the ball! After attending Phillies games since he was three years old, he caught the ball on September 15, 2009. He promptly gave the ball to his young daughter, Emily, who was sitting next to him i... More »

Telework Tango: Take Two, From the Top

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Steve OKeeffe

At my college, ballroom dancing was the largest club on campus. But ask as I might, I could never find a single student whod admit even a passing interest in the rumba. Lets cha-cha forward some 20 years: Government managers who... More »