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Francine Ward

An interview with Francine Ward, Founder and Director, Esteemable Acts Institute. Through the self-founded Esteemable Acts Institute, Ward helps clients build self-esteem through positive action. More »

Motivation Is an Inside Job

Premium Content

Sifting through the mass of literature on the subject, it is a rare occurrence when a self-development book infiltrates your consciousness and subtly goads you into action. It's a challenge to set aside time in this economy to focus on anything other than an increased w... More »

A High-Touch, Low-Tech Approach to Training

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To appreciate how central training and development are to the business at Barilla America, one need look no further than the five organizational goals set by the company and constantly monitored under its three-year plan. Alongside net sales and other financial prioriti... More »

Outside the Box… for Good

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Paula Ketter

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »

Filling in the Blanks

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Lois J. Zachary

Kendra had a hard time at her new job as manager of customer service at a large retail chain. She had sought out a new job to get away from the very toxic situation in her previous workplace, where there was little communication or information sharing. At the time, she ... More »

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