"It was about 7 o'clock on a breezy Monday night. I was knocking down a Scotch and soda before the cab ride home when the wind blew in a tousled blonde too lightly dressed for the weather. In that outfit, she was begging for a chest cold in several places at once so I d... More »

Learning & Development

Delivering Training , Designing Learning , Informal Learning , Training and Development - General

If the 2005 aftermath of Hurricane Katrina did not convince us, then surely the rollout of Medicare Part D the following year provided graphic proof that the implementation of new programs requires the coordination and cooperati... More »

Government , Learning & Development

Beginner Level Content , Designing Learning , Informal Learning , Social Learning , Training and Development - General

It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »

Human Capital , Learning & Development , Learning Technologies

Engagement , Global Workforce Development , Informal Learning , Integrated Talent Management , Leadership Development , Managing Organizational Knowledge , Measuring and Evaluating , Trends

To appreciate how central training and development are to the business at Barilla America, one need look no further than the five organizational goals set by the company and constantly monitored under its three-year plan. Alongside net sales and other financial prioriti... More »

Learning & Development

Change Management , Curriculum Alignment , Human Performance Improvement , Informal Learning , Training and Development - General

Case Studies