Customer Loyalty Pays Off

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ASTD Staff

One plumbing wholesaler learns that creating a loyal customer base is well worth the investment. More »

Learning and Billable Hours

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Heather Bock

Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »