In December 2012, the U. S. Patent and Trademark Office (USPTO) was named one of the federal government's Best Places to Work by the not-for-profit Partnership for Public Service (PPS). The partnership ranked the USPTO number five out of 292 federal agency subcomponen... More »

Human Capital , Government

Coaching and Mentoring , Engagement , Human Performance Improvement , Leadership Development , Managing Organizational Knowledge

At one higher education institution, learning and development steers a major cultural and business change effort. More »

Senior Leaders & Executives

Curriculum Alignment , Managing Organizational Knowledge , Competencies

Higher Education

Managing human capital in the federal workforce is a challenge that has plagued presidential administrations and Congress for the past three decades. Significant issues such as homeland security threats, fiscal imbalances, generational differences, and disruptive techno... More »

Government , Human Capital

Human Performance Improvement , Integrated Talent Management , Leadership Development , Managing Organizational Knowledge

Federal managers can anticipate mission changes, organizational restructuring, and austere budgets in fiscal year 2013 and beyond. The challenge will be to incorporate these into headquarters-mandated mission changes while creating and maintaining high-performing subord... More »

Government , Human Capital , Workforce Development

Change Management , Human Performance Improvement , Managing Organizational Knowledge

Telework programs at the Alexandria, Virginia, agency improved employee productivity and employee satisfaction while maintaining high levels of customer service and employee performance. When the Telework Enhancement Act of 2010 was signed into law on December 9, 2010,... More »

Government , Learning Technologies

Engagement , Informal Learning , Managing Organizational Knowledge , Trends