The federal government has been gradually adopting shared service business models for administrative services for nearly 30 years. Today, the buzz is all about the cloud and its potential to transform shared services as we know ... More »

Government

Advanced Level Content , Business Impact , Change Management , Economy , Innovation , Trends

Belgian neighborhood watch projects were inspired by neighborhood watch projects in the United States and United Kingdom (see, for example, www.crimereduction.homeoffice.gov.uk/neighborhoodwatch). Citizens, police, and the munic... More »

Government

Business Impact , Change Management , Innovation , Intermediate-level Content , World Events

The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »

Government , Senior Leaders & Executives

Business Impact , Change Management , Economy , Innovation , Intermediate-level Content , Trends , World Events

The American Recovery and Reinvestment Act of 2009 (ARRA) has presented countless opportunities for organizational, business, education, and community renewal nationwide. Workforce development represents a particularly vital area of growth for the refinement of human ca... More »

Career Development , Government , Human Capital

Beginner Level Content , Career Development , Curriculum Alignment , Innovation , Intermediate-level Content , Jobs , North America , Skills Gap , Trends

On Christmas Day 2009, Umar Farouk Abdulmutallab boarded Northwest Flight 253 with explosives inside his shorts. Fortunately, he was unable to get his makeshift detonator to function. The U.S. Department of Homeland Security (DH... More »

Government

Change Management , Innovation , Skills Gap , Trends