April 21, 2010 - by John Marshall
The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and sc... More »
April 18, 2010 - by Thad Juszczak
Government agencies often provide essential services that no one else provides. Therefore, the managers who run those agencies need a tool to manage for results, and citizen consumers of those services need one to gauge their ... More »
April 07, 2010 - by John Moore
The passage and implementation of the American Recovery and Reinvestment Act of 2009 and distribution of more than $700 billion in funds to federal, state, county, and city governments and agencies by the Obama Administration ha... More »
April 07, 2010 - by David Baker
The findings of the International City/County Management Associations 2009 State of the Profession Survey (covering 2,214 cities and counties) demonstrate widespread user fee interest. Among various fiscal strategies, 46 percent... More »
April 06, 2010 - by Thad Juszczak
Labor costs (salary and benefit costs) for federal civilian employees often constitute a substantial portion of an agencys budget, typically exceeding 50 percent of its total budget. Even for those agencies that have considerabl... More »
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