When I was in my early 20s, I landed what everyone - including me - thought was a dream job: prestigious organization, upmarket central London location, and a great salary. Yet I hated every minute of it. I didn't connect with the mission of the organization or my colle... More »

Global Human Resources Development , Human Capital

Business Impact , Engagement , Intermediate-level Content , Training and Development - General , Trends

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Government , Human Capital , Senior Leaders & Executives , Workforce Development

Business Impact , Coaching and Mentoring , Engagement , Human Performance Improvement , Intermediate-level Content , Leadership Development , Management Development

Improving disaster response capabilities within this country requires better coordination not only within the U.S. Department of Homeland Security (DHS), but also across the federal government, within state and local governments... More »

Government , Human Capital

Business Impact , Change Management , Intermediate-level Content , Jobs

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »

Government , Human Capital , Learning & Development , Workforce Development

Career Development , Career Planning , Human Performance Improvement , Intermediate-level Content , Management Development , Managing Organizational Knowledge , Training and Development - General