Letting Go

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Pat Galagan

Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Learning by Example

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Jeffrey Horey

Facing high-risk and turbulent external environments, leaders at all levels make decisions paramount to long-term organizational success, particularly in the U.S. Army. Recently, frequent deployments and decreased opportunities for institutional learning have placed a p... More »