Low- to medium-income Americans are learning how to use credit cards responsibly from a new interactive video game created for a Boston-based not-for-profit organization called Doorway to Dreams (D2D Fund). Players of "Celebrity Calamity" earn kudos for timely payments,... More »

Human Capital , Learning & Development , Learning Technologies

Human Performance Improvement , Managing the Learning Function , Simulations and Serious Games , Social Learning

Forming a committee to develop a social media strategy didn't seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company's 28,500 employees to begin to incorporate new practices, and wanted to demonstrate an alte... More »

Human Capital , Learning Technologies

Business Impact , E-Learning , Human Performance Improvement , Innovation , Social Learning

Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Learning Technologies

Designing Learning , E-Learning , Human Performance Improvement , Social Learning

Anyone who thinks change is easy should try asking their partner to change the side of the bed on which they sleep. Adjusting to the realities of a connected world is a more dramatic challenge, and change will take considerable ... More »

Government , Learning Technologies

Change Management , Human Performance Improvement , Informal Learning , Innovation , Social Learning

Corporate and federal leaders are learning that traditional, hierarchical organizational (org) charts are no longer accurate depictions of how and by whom work gets done in modern institutions. They worked well in an era when ou... More »

Government , Learning & Development , Learning Technologies

Business Impact , Human Performance Improvement , Informal Learning , Innovation , Measuring and Evaluating , Social Learning