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The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Boosting Performance Through Self-Efficacy

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Golnaz Sadri

Self-efficacy is the belief a person holds about whether or not he can successfully attain a desired level of performance. In his studies of self-efficacy, psychologist Albert Bandura demonstrated how the concept relates to human motivation, performance accomplishments,... More »

Demystifying the EI Quick Fix

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Laurie Carrick

Are leaders born or made? In 2006, Warren Bennis said, "The most dangerous myth is that leaders are born - that there is a genetic factor to leadership, that people have certain charismatic qualities or not. That's nonsense. Leaders are made rather than born." Daniel Go... More »

Dont Overlook Frontline Supervisors

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Howard Risher

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Enhancing the Knowledge Management Capabilities of Federal Agencies

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Jack Malgeri

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »