Infoline FAQs

What is Infoline?

Infoline is a monthly publication known throughout the training and performance field as the tool that trains the trainer. Each 16-24 page issue is a concise, practical resource that can help you gain immediate proficiency in a wide variety of topics. With more than 250 titles in print, and a new issue each month, this single-topic, how-to reference helps with any training question you may have. Get time-saving job aids, reading lists, checklists, and more!

How do I notify ASTD about a change in my address?

If you have an active subscription you may send the new address to customercare@astd.org, call 1.800.628.2783 or 1.703.683.8100.

How can I get access to archives

The Infoline archive is available for purchase, for individual or organization-wide use. Contact licensing@astd.org for pricing and details.

Is it possible to contact authors directly?

Information about authors appears on the inside cover of each Infoline.

How do I subscribe?

You can subscribe online at store.astd.org, or by calling 800.628.2783. Learn more about our subscriptions here.

What about Job Aids?

All Infoline subscribers with a full-year subscription can use their ASTD login to get free access to more than 80 job aids that range from checklists to worksheets to templates that you can use immediately to help you with a range of training tasks.

To access the job aids:

• Click on link to Infoline job aids
• Search and click to desired job aid, which will take you to store
• On store page, sign in on upper right hand corner
• Enter username and password
• Click “continue”
• Add to cart
• Click “continue”
• Confirm order in my shopping cart
• Check box to accept terms
• Click “checkout.” Your free discount will now be applied.
• Review order in complete checkout -- you should see the total register as $0.
• Click “process order.”

I haven't received my issue of Infoline. What do I do?

If you're a subscriber, send questions to memberservices@astd.org or, chat with a customer care agent online. Claims for replacement of subscription issues not received must be made within 90 days of the issue date.

How do I get permission to share information from Infolines?

To photocopy information from an Infoline or share it with your colleagues, please contact The Copyright Clearance Center at 978.750.8400 or visit their website at http://www.copyright.com.

How do I improve my chances of getting an Infoline published?

Please go to the Infoline home page to learn about the topics Infoline covers and what has already been published. Then review the submission guidelines for tips on how to prepare your manuscript and to get an overview of the review process. Also, review the editorial calendar to see if your topic has recently been covered. Send all submissions to: pbrotherton@astd.org.

How can I purchase single copies of Infoline?

Infolines dating back to 1984 are available for purchase both in print and as downloadable PDF files through the ASTD Online store at store.astd.org. Use the store's search engine to locate topics and authors.

What type of subscriptions are available and what do they include?

Format: All Infoline subscriptions are available in Print and PDF format.
Print (with digital access): Those wishing to receive print Infolines will receive a print copy each month, along with an email containing a downloadable digital copy as well.
Digital only: Those ordering the Digital Infoline will receive an email with a link for you to download your digital copy of Infoline.

There are four different options for Infoline subscriptions.

Full subscription: You will receive 12 issues of Infoline—1 per month, which will alternate in the subject areas of learning and development (4 per year); organizational effectiveness (4 per year); and learning technologies (4 per year). You will also have free access to all Infoline job aids, which are checklists, worksheets, and templates you can use for your training programs.
Quarterly subscriptions: You will receive 4 issues of Infoline —1 every three months—targeted to your professional interests. Subscriptions are available for three targeted content areas including:
Learning Technologies: Receive four new issues per year centered around technology and e-learning topics to help you stay on the cutting-edge of how to utilize the latest learning and training technologies.
Learning and Development: Receive four new issues centered around core learning and development topics such as instructional design, facilitation, measurement, and others.
Organizational Effectiveness: Receive four new issues centered round organizational effectiveness topics such as talent management, leadership, coaching, management development, and others.