The Technology Change Book

Trish Emerson, Mary Stewart

As change goes, technology implementation is as big as it gets. Technology is a breathtaking investment. It often takes significant revenue and heck of a lot of work, devouring profitability, time, focus, and energy. Why do we do it? For the huge upsides: competitiveness, survival, domination, success. This book is for anyone whose neck is on the line to deliver.

How do you make sure you deliver? The key is to get people to use technology correctly. Technology is a tool. If you can’t harness the power of the people in your organization to use that tool correctly, you’ve lost. Authors Tricia Emerson and Mary Stewart, lifetime change professionals, posed a question to themselves and their colleagues: What do you wish you had known when you started your toughest technology project? The result is The Technology Change Book.

The tools in this book will help you:

Build a case for change.
Learn how to build a change team and create a change plan.
Communicate effectively.
Measure behavior change and react appropriately.

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Authors

Trish Emerson has spent her career managing organizational change. Her passion is helping enhance the value of her clients’ most important asset—their people. Trish so loves her chosen field that she launched her own firm, Emerson Human Capital Consulting (EHC). Since 2001, EHC has provided organizations with creative solutions that bring tangible results. She resides in Alameda, California.

Mary Stewart loves to talk about change. A former Big Five change management consultant, Mary now considers herself a writer and communicator. She has found her groove helping Emerson Human Capital reach out to clients and the consulting industry. She helps craft messages to clients, maintains EHC's branding and image, and supports the communication line of business. Mary loves her work, but her true passions are raising her three children, finding and feeding two elusive cats, and spending time with her big, extended family in Oak Park, Illinois.

The brilliance of the Emerson books is that you can sit shoulder to shoulder with someone and turn to a page that encapsulates a decade of hard-earned wisdom into two minutes of clarity. I’ll never start another major project without ordering a whole box to give away.

Brett Coryell
Deputy CIO
Emory University

Here is the road map for 21st century technological change. It provides powerful tools in an accessible format to help you manage technological change. With clarity and wisdom the authors take the mystery and the confusion out of the change process. An important and highly useful book.

David Brandt, PhD
co-author of Sacred Cows Make the Best Burgers

The Technology Change Book is packed with great information. I especially like the ideas about gathering success stories to maintain project momentum. We are now implementing a technology change and the ‘10 signs you selected the right people’ was extremely useful.

Peter Molloy
President, La Terra Fina and Entrepreneurship Lecturer
University of California, Berkeley

It’s refreshing to have an easy read to help understand a complex change challenge. Change agents will be grateful to have this guide by their side!

Todd Jick
Professor, Columbia Business School
co-author of Managing Change

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The Technology Change Book

Trish Emerson, Mary Stewart

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