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Technical Training Basics

Sarah Wakefield

Author

Sarah Wakefield is a technical training supervisor for Schlumberger Limited in Houston. Her primary responsibility is managing the design and development of technical training courses for audiences in locations such as the United States, Europe, South America, the Middle East, Russia, China, and North Africa. Before this, Sarah worked as a curriculum designer for various organizations. Sarah also was an instructor of communication, writing, and life success courses at Ivy Tech State College and at Purdue University in Fort Wayne, Indiana. Sarah holds a master's degree in communication from Purdue, as well as a bachelor's degree from Purdue with a double major in professional writing and psychology.


Sarah Wakefield's Technical Training Basics describes the complex—and often frustrating—task of creating technical training with humor and clarity. She details the process, from initial analysis through post-course evaluation, in a comprehensive how-to guide that will be valuable to anyone involved in technical training development.
Donna Livaudais
Graphic Designer
EMPLOYEE connect

I like this book because it doesn't require the reader to have an extensive background in technical training. It's a wonderful resource for both a new technical course developer and for those seasoned developers who need to get back to the basics.
Katrina Pigusch
Technical Writer
Schlumberger

Technical Training Basics should be required reading not just for developers, but also for their supervisors and the subject matter experts they work with to help them understand effective communication skills and basic adult learning techniques. Developers will find a well-conceived manual full of examples, worksheets, scenarios, and advice written in a clear and engaging voice.
Linda Collins Haynes
Continuing Lecturer and the Assistant Director of Introductory Composition
Purdue University

Finally, a training tool that takes development of technical training from beginning to end. Technical Training Basics will help you properly develop your training classes so you can reach out to your audience with courses that produce technically relevant material without putting them to sleep with endless lectures.
Tommy Kirkpatrick
Sr. Manager Engineering Technical Service
Schlumberger