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Informal Learning Basics

Saul Carliner

Author

Saul Carliner is Director of the Education Doctoral Program and an associate professor at Concordia University in Montreal.  His research and teaching focus is on the design of emerging forms of online learning and communication for the workplace, and management issues that arise when producing these materials.  Also an industry consultant, he has provided strategic planning and evaluation services for organizations in Africa, Asia, Australia, North America, and Europe, including Alltel Wireless, AT&T, Equitas, IBM, Microsoft, ST Microelectronics Turkish Management Centre, Wachovia, and several U.S. and Canadian government agencies. 

Among the 150 articles and seven other books he has authored is the best-selling Training Design Basics (ASTD Press) the award-winning e-Learning Handbook (with Patti Shank, Pfeiffer), and the recently published Informal Learning Basics (ASTD Press). A Certified Training and Development Professional, he is a member of the board of the Canadian Society for Training and Development, a past Research Fellow of ASTD, and a Fellow and past international president of the Society for Technical Communication. He holds degrees from Carnegie Mellon University, University of Minnesota, and Georgia State University.


“Informal Learning Basics provides training and development professionals with the foundational knowledge needed to develop, implement, and evaluate an informal learning strategy for their organizations. The book provides a rich understanding of how you can support informal learning at your workplace to reduce training costs, drive skill development, and build employee engagement.”

David Soltis Manager, Learning and Development, Canada Post

“This book pieces together the puzzle of informal learning. It gives valuable guidance to spark and accelerate the ‘real’ learning that happens every day in the workplace.”

Emily Sun Bo, Senior Learning Consultant, IBM

“Practitioners who are tired of groundless best practices and tactics for informal learning have a new resource.  Informal Learning Basics by Saul Carliner is the go-to book for an accessible guide to planning workplace programs that leverage informal learning.”

Margaret Driscoll EdD, IBM Global Process Services, HR Delivery

“A must-have for training and development professionals—this book can help you decide which informal learning methods are best for your organization, make informed choices about implementation and support, avoid known traps, and assess results from informal learning programs.”

Victoria J. Marsick Professor, Adult Learning & Leadership, Columbia University