This new edition of the essential best-practices toolkit shows how to transform an organization into one that continually learns from its experiences, and more importantly, translates that knowledge into improved performance. Rich in hands-on tools, this much-anticipated update of the award-winning classic features lessons from world-class leaders such as Nokia, Alcoa, and others. With all new case studies, a revised section on technology, and more focus on action learning, Building the Learning Organization puts the power of the author's Systems Learning Organization model into the hands of any manager who wants to participate in building, maintaining, and sustaining the next generation of learning organizations.