Most books start with the tools and techniques of needs assessment and assume that implementation will naturally bring success. This is not the case. Instead of dealing with specific data collection methodology or approaches, this book deals with the framework and alignment that will make such methodologies and approaches useful. Needs Assessment for Organizational Success is a valuable resource for anyone who wants to identify what results should be delivered, justify why they should be delivered, and be able to prove success, all based on evidence. The approaches outlined here will ensure you make the right decisions for your organization that lead to productive results.

From renowned ROI experts Jack and Patricia Phillips, Measuring the Success of Sales Training outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.