Call Recording Can Be Sales Training's Best Friend

ASTD Staff

McKay Allen’s November 15 post, “Sales Training Without Accountability Is Pointless,” on Sales & Marketing Management contends that monitoring and measuring are the only way to improve training ROI. Enter call recording and scoring. More »

Sales Moves by Jeffrey Gitomer: 12.5 predictions and challenges for a great 2012

ASTD Staff

PLEASE NOTE: These are not economic predictions. They are based on my personal observation and first-hand knowledge of sales forces across the United States - their present situation, and their future hope based on market conditions and readiness. And please DO NOT COMP... More »

3 Trends You Want to See in Sales Training in 2011

ASTD Staff

January is the month of resolutions and predictions. Keeping that in mind, we posed a question on our Twitter and LinkedIn group: what do you think will be 2011's biggest trends for Sales Training? And judging from the response, this is something you've all spent time t... More »

Sales Reps Spill: 5 Results from the Latest Research Report

ASTD Staff

It's no secret that sales reps don't always make their quotas. In fact, according to some research, almost half of reps don't meet them (CSO Insights, 2010). It may still be fashionable to blame a sluggish economy and other external factors, and while you can't improve ... More »

The "What" and "How" of Selling Skills

ASTD Staff

As promised, part 3 of our three-part series about data found in last year's ASTD's State of Sales Training research study is here. Part 1 focused on the importance of aligning sales training with other corporate training as well as corporate goals and initiatives, whil... More »