|
Communication for Call Center Agents |
Communication for Field Sales Reps |
Course |
Communicating to Build Customer Trust |
Communicating Effectively with the “C” Level |
Video
Advertisement
|
Connecting with the Customer |
Closing the Sale |
Role Play |
The Angry Caller – What’s Your Plan?
Advertisement
|
Selling to Key Players |
Simulation |
Listening with Skill |
Influence and Persuasion |
Book Summary |
How to Talk to Customers: Create a Great Impression Every Time with M |
ATD Blog
Making Sense of Abundance: Why Mapping Matters
Advertisement