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ATD Blog

Training as Tic Tacs or Warm Tea

Wednesday, April 18, 2007
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How often have you been in a situation where the training was absolutely wrong for the participant?

I don't mean wrong as in, person will never use these skills, or wrong as in, person should be out selling instead of being in a formal learning program, or wrong as in, this is a very basic program for a very senior person, but wrong as in if a person applies the skills, they will do much worse at their job?

This might be because the program was not fully tested, or the wrong skills for the person.

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If the answer is no, that training has never been harmful, then is the corollary true: that training can't do much good? Is training just warm tea and tic tacs to make participants a little better?

I look for evidence that training is getting stronger. Paradoxically, the thing that will be most convincing is a story of a training program actually being disasterously harmful.

About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

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