The ABCs of the Six "Ds"

Juana Llorens

One of the first things many L&D professionals learn is the basics of great design and facilitation---both key for achieving desired outcomes. But in an era of increased accountability, if those outcomes are not measurable, you might be missing some big opportunitie... More »

Leveraging Words and Visuals in Training

Ruth Colvin Clark

Whether you are a facilitator or a designer-developer of training materials, your basic communication tools are: visuals (static or animated) and words (printed or narrated).   Is learning better when you add graphics to your lessons?  When you display an... More »

Getting the Basics of Technical Training Right

Sarah Wakefield

Technical Training can be hard to create. Course developers are doubly challenged: they must complete all the regular challenges of writing and putting together courseware, but they must do it by using words and concepts they don’t fully understand. And this is ju... More »

Four Ways to Facilitate Informal Learning

Juana Llorens

When it comes to informal learning, a primary role for the learning professional is learning promoter and facilitator. That role entails massively promoting all of the informal learning tools available, as well as their advantages. Here are four vehicles to include in y... More »