Learning Bursts and Business Acumen Training: A Case Study

Necessity is the mother of innovation. That is the case with the Learning Burst training method. When I was head of training and development for Pitney Bowes Global Mailing Solutions, I like many other learning leaders had a robust curriculum full of classroom courses and e-learning programs.

Once a month, I would be out in the field meeting and talking with students and their managers. Three things were evident:

1. Due to their job requirements, the sales force needed to be out getting business a