March 28, 2012
One of the first things many L&D professionals learn is the basics of great design and facilitation---both key for achieving desired outcomes. But in an era of increased accountability, if those outcomes are not measurable, you might be missing some big opportunitie...
March 05, 2012
Technical Training can be hard to create. Course developers are doubly challenged: they must complete all the regular challenges of writing and putting together courseware, but they must do it by using words and concepts they don’t fully understand. And this is ju...
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