ASTD 2012 is your conference, but all of us who work at ASTD are excited to be a part of making it happen. Have you ever wondered what goes on behind the scenes as we prepare for Denver? I hope that you’ll enjoy a few photos from this morning’s conference preparations here at ASTD headquarters in Alexandria, Virginia.
ASTD Customer Care
Our Customer Care team—supervisor Raylene Scott-LeGrande, and team members Candace Palmer, Carmen Leon, Lillian Shepard, and Suzanne Burke— play a huge part in making the ASTD 2012 experience as smooth as possible right from registration.
The ASTD Customer Care team members are experts on all things ASTD. Have a question about using the setting your preferences on the new ASTD website, registering for the conference, or building your ASTD 2012 schedule? Please don’t hesitate to reach out to customercare@astd.org or 800.628.2783 (+1.703.683.8100), Monday-Friday, 8:00 a.m.-6:00 p.m. ET for fast and friendly assistance.
ASTD Membership
One of the best things about working at ASTD is the chance to connect face-to-face with so many of our members at our annual ASTD International Conference & Exposition. One of the ways that we do this is by assisting members and future members at the ASTD Membership Booth near conference registration onsite.
This year, we’ll be assisting with member www.astd.org logins, answering benefits questions, and handing out a few fun giveaways, including custom luggage tags, I♥Training buttons, and red I♥Training carabiner-style keychains. We’ll also be processing renewals at special discounted conference rates, as well as raffling off a lifetime membership to ASTD.
I hope that you’ll have a chance to stop by the booth in Lobby A— John Pierce, Natasha Porter, and I look forward to meeting you, and answering any questions you may have about your benefits.
This year our membership manager, Jessica Karazsia, will also be presenting two sessions with tips about getting the most out of your member benefits. If you’d like to learn more, please join her for one of her presentations on Sunday, May 6, 2012 from 11:15-11:45 a.m. in Mile High Ballroom 1 F or Monday, May 7, 2012 from 9:30-10:00 a.m. in Room 102/104.
ASTD Press Bookstore
Did you know that we send a full tractor-trailer truck to the conference, filled to the brim with books and resources for the ASTD Store onsite at the conference?
The ASTD Store is located on the street level of Lobby B, and is open convenient extensive hours:
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Saturday, May 5
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4:00 – 6:00 p.m.
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Sunday, May 6
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7:00 a.m. – 6:00 p.m.
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Monday, May 7
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7:00 a.m. – 6:00 p.m.
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Tuesday, May 8
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7:00 a.m. – 6:00 p.m.
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Wednesday, May 9
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7:00 a.m. – 5:00 p.m.
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ASTD International
ASTD 2012 International Conference & Exposition attendees hail from all corners of the globe, including China, Korea, Brazil, Canada, Denmark, Mexico, the UK, Japan, Saudi Arabia, the Netherlands, and many other countries. Our International Team works hard to make these international professionals feel at home onsite.
To learn more about special learning and networking opportunities for international professionals, please click here, or reach out to one of your International team members: Nicole Washington, Inigo Sanchez-Cabezudo, Alexander Franklin, and Wei Wang, at international@astd.org.
I hope that you’ve enjoyed a little glimpse at our packing and preparations. We’re greatly looking forward to seeing you in Denver late next week!
How do you prepare to make the most of the conference? What tips can you share with other members?