Poster Sessions: Not Just for the Science Crowd

Juana Llorens

If business card swapping is high on your to-do list for ASTD 2012, be sure to take a few minutes to check out the Community of Practice networking event(s). There are numerous chances to meet your community manager(s) as well as colleagues who share your professio... More »

Why Stop by the ASTD Membership Booth?

Amanda P. Riordan Caceres

Everyone raves about the ASTD conference experience, and certainly ASTD 2012 promises to include some of the most exciting days of the year for learning pros. However, the energy and openness we enjoy at conference shouldn’t end with Heidi Grant Halvorson’s ... More »

Behind the Scenes at ASTD — Getting Ready for ASTD 2012

Amanda P. Riordan Caceres

ASTD 2012 is your conference, but all of us who work at ASTD are excited to be a part of making it happen. Have you ever wondered what goes on behind the scenes as we prepare for Denver? I hope that you’ll enjoy a few photos from this morning’s conference pr... More »

Fatal Benchmarking Mistakes

Mark David Jones

Much has been said of benchmarking – the act of looking to best-in-class companies and measuring yourself against their methods.  Of course, the expectation is to gauge how you compare with industry leaders, identify where you can improve, and adjust your met... More »

World-Class Benchmark: REI - Creating Your “Perfect Customer Experience”

Courtney Kriebs

What can you learn from the Number 8 company on Fortune magazine’s 2012 “Best Companies to Work For” list?  A lot.  We all can. Recreational Equipment, Inc. (REI) has placed on this top 100 list every year since the listing started in 199... More »