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ATD Blog

Leading in a Virtual World-Leaders will Require "Telepresence"

Monday, March 26, 2012
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LEADING IN A VIRTUAL WORLD-LEADERS WILL REQUIRE “TELEPRESENCE”

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Guest Blog by Anne Bruce – Author, International Professional Speaker and Workshop Leader

[email protected]

Telepresence products are being developed by companies like Cisco, HP, Apple, Mircrosoft,and others. The race is on!

Large high-definition screens now line office walls of highly technologically savvy companies worldwide, where cameras follow you when you enter the room and leave the room, just like the eyes of people in a meeting do.

Everyone is connected in “real time.” There is no delay in transmission. This is what you call the united virtual workplace of the future, where people actually feel like someone in a far-flung location, like Dubai or Singapore, is sitting right across the table from them.

Let’s Get Back to the Future—Here and Now

Your leaders will be looking to you for tools and strategies when it comes to training and supporting modern mobile work teams.

At the start of 2012, it is estimated that there will be more than one billion mobile workers worldwide. It’s your job to help your leaders cope with this reality. Leading in a virtual workplace brings advantages as well as challenges, and often requires a unique skill set.

Virtual Leaders Are Tied to Technology

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There are times when virtual leaders face challenges unlike those in a conventional work setting. Virtual leaders are tied to their mobile technology, keyboards, and databases, while more traditional leaders are often face-to-face with difficult people and
difficult situations on site.

A lot comes down to trust and having your presence felt no matter where you are, or how you work. This is what ultimately makes a successful virtual leadership team.

Seven Highly Effective Habits for Managing a Virtual Team

Managing virtual teams brings unique challenges, but with these tips it should be a smoother ride:

1. Set expectations.

2. Communicate clearly and often.

3. Be available, and expect availability.

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4. Set goals.

5. Find out what drives your team members.

6. Build trust. If you promise to deliver something, do it. Expect the same trust in return.

7. Use the world clock on your computer. Be considerate of other people’s time zones.

Wrapping It Up

Encourage your leaders to be “boundary-less” thinkers and to keep looking for opportunities to be flexible and to learn what motivates each individual, whether that person is in
Malaysia or Maine.

This is an edited excerpt from Anne’s latest book – Leaders Start to Finish. To purchase the book, visit ASTD.org. Use promotional code "ANNE10" to receive a 10% discount upon checkout!

About the Author

Anne Bruce doesn't just speak for a living, she's also a talent manager and an executive coach who helps speakers and authors including celebrities, politicians, sports figures, and well-known business leaders soar to the next level of their career. With a background in broadcast journalism and years of extensive television work, Anne has written for clients and projects in Hollywood and New York. Her clients have appeared on Ellen, Shark Tank, Steve Harvey, Today Show, Good Morning America, Anderson Cooper 360, and more. She's also carved a niche in coaching talent to write and deliver popular TEDx and TED Talks.

Anne has had the privilege of speaking, writing, and conducting talent projects worldwide for organizations like the American Red Cross, Baylor University Medical Center, Sony Entertainment, Sony International, Saks Fifth Avenue, GEICO, Ben & Jerry's, Accenture, Coca Cola, Southwest Airlines, JetBlue, The White House, the Pentagon, the FBI, Harvard Law School, Stanford Law School, Columbia University School of Business, the Conference Board of Europe, and NASA, where she produced a documentary on the lives of women astronauts.

She is the author of dozens of e-books and more than 23 books, which have been translated into more than 36 languages worldwide. Some of Anne's books include Speak for a Living: The Insider's Guide to Building a Speaking Career; Discover True North: A 4-Week Program to Ignite Your Passion and Activate Your Potential; Be Your Own Mentor; How to Motivate Every Employee; The Manager's Guide to Motivating Employees; and Building a High Morale Workplace; and Leaders Start to Finish: A Roadmap for Developing Top Performers (2nd edition). She's also been a featured author for Perfect Phrases for Employee Development Planning, part of McGraw-Hill's Perfect Phrases series. Anne also authored and acted as acquisition editor for the Pocket Tool Kit series. She has been interviewed by the Wall Street Journal, London Times, San Jose Mercury News, Newsweek, and Inc. magazine, among others.

Anne's home base is in the greater Los Angeles area at Channel Islands Beach her favorite place to coach clients and film her popular weekly video blog, #30SecondsAtTheBeach. She has also partnered with her co-author Sardek Love, to launch The Speak for a Living Success Academy, a program for aspiring and accomplished speakers.

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