Much has been written lately about the shift of workplace learning and performance to be increasingly self-directed as we continue to have options for self-service in many aspects of our lives. Patricia McLagan, in her December 2011 T+D article The Amazing Era of Self-S... More »

Human Capital

Human Performance Improvement , Managing Organizational Knowledge , Managing the Learning Function

Virtually everyone seems to agree that great organizations generally have high morale. After all, when morale is high, the employees tend to have more energy and greater focus on achieving the organization’s goals. Conversely, when morale is low, employees seem to... More »

Human Capital

Human Performance Improvement , Managing Organizational Knowledge