Do Your Employees Trust You?

In any relationship trust is an important factor and this is especially true in the business of managing people. More »

Sales Moves by Jeffrey Gitomer 10-29

Dear Jeffrey, I am a huge fan. I recently had a WOW experience that completely coincides with your philosophy on customer loyalty versus satisfaction. Today, I received the following email from Amazon: Hello, We noticed that you experienced poor video playback... More »

Call it Obnoxious…But, You Made Us This Way!

Nandi Shareef

Hopefully, this title caught your attention because this article will shed light on a huge organizational impediment: Millennial disengagement. We all know that “back in the day” most first jobs out of college equated to pencil sharpening and paper filing, ... More »

Career Wellbeing

Nancy Jacobsen

Gallup researchers recently conducted studies of people in more than 150 countries to identify core elements that define human wellbeing. Their research is detailed in Wellbeing: The Five Essential Elements by Tom Rath and Jim Harter. Their findings descr... More »

Before All That Social and Self-Learning, One Last Little Training for Everyone

Dan Steer

The current trend for self and social learning has some people wondering if we are approaching the end of formal learning as we know it. And even if there is always a need to train people to acquire first-time skills or to upgrade their current skill set, learning and d... More »