(From The Financial) -- Anticipating greater emphasis on talent management and competition for key talent, employers are planning to reshape their talent programs as the economy shifts out of the recessionary period, according to the new Future of Talent Management surv... More »

Human Capital , Workforce Development

Business Impact , Career Development , Economy , Engagement , Integrated Talent Management , Leadership Development , Management Development , Training and Development - General , Trends

Industry News , Research

Providing great customer service is critical for the success of any business. Pushing buttons and listening to recorded messages is not good customer service, but many companies think it is. The latest book in the 10 Steps series from ASTD Press, 10 Steps to Successful ... More »

Learning & Development

Business Impact , Human Performance Improvement , Training and Development - General

ASTDsurveyed 1,179 companies and found that 79 percent of them say they face a skills gap. 79 percent! Communities, states, regions, and entire nations pay a heavy price when workers lack the right skills for critical jobs. While the skills gap has always been a concern... More »

Government , Human Capital , Senior Leaders & Executives

Business Impact , Career Planning , Skills Gap , Training and Development - General , Trends

ASTD Press Room , Membership , Public Policy , Research , Press Releases