June 29, 2006 - by ASTD Staff
Resolving an adversarial situation with the minimum expenditure of force necessary to achieve a satisfactory outcome. Conflict is often, but not necessarily, a failure of conflict management. When conflict does occur in the context of a successful conflict manag... More »
June 28, 2006 - by ASTD Staff
[Training Person is riding elevator, when door opens and CEO walks in.] CEO: You're the training person, right? TP: Yes I am. CEO: So what have you done this quarter? TP: I and my whole department have been doing a lot of research. We are talking to ... More »
June 27, 2006 - by ASTD Staff
In all of the formal learning industries, including training and education, we have to teach the basic stuff, and we have to put out fires. We have to teach people how to use a portal, or create adequate footnotes. We have to get them their new password. A new compl... More »
June 24, 2006 - by ASTD Staff
Let me try to rephrase this conversation a bit. (And please, please read this post, not just the headline, before commenting.)If you haven't practiced, you haven't learned. To paraphrase Abe Lincoln, who said "Give me six hours to chop down a tree and I will spend t... More »
June 23, 2006 - by ASTD Staff
At its core, the moving of information. More broadly, the ability to both express oneself effectively through various and appropriate media (writing, speaking, graphics), including understanding audience requirements, needs/pain points, and knowledge, and also effec... More »
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