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The Next, New Job: The Rising Popularity of Customer Service Positions

Customer service positions among young and experienced candidates are gaining in popularity at U.S. contact centers like Ryla Inc., a leading domestic provider of outsourced call center and customer contact solutions. Because of the downturn and the need to build custom... More »

20-first's WOMENOMICS 101 Survey: Gender Balance on Executive Committees

(PRWeb UK/PRWEB) -- The Core Metric: The Executive Committee Recent studies have drawn attention to the lack of gender balance on boards. Now, the consultancy 20-first has launched the WOMENOMICS 101 Survey to shine a light on the most senior executive teams in the top ... More »

Belligerent Bosses: National Study Finds Employee Trust Sacrificed in the Financial Crisis

(BUSINESS WIRE)--Employees report their bosses use threats and intimidation during the financial crisis, according to a national study of leadership funded by the University of Phoenix. Questions get you written up and/or fired, one worker said. The studys results also ... More »

Learning Executive Confidence Index Released for Q2 2009

ASTD Research has released its Learning Executive Confidence Index for thesecond quarter of 2009.193 learning executives responded to an online invitation-only survey, contributing to a Q2 LXCI of 59.4.This score is a increase of 4.2 points from a Q1 2009 LXCI of 55.2, ... More »

Why is a Globally Dispersed Workforce Important?

In 2008, ASTD partnered with the Institute for Corporate Productivity (i4cp)to better understand the corporate learning challenges in todays workforce due to globalization. In todays increasingly complex marketplace there is an ever present need to think globally. Under... More »