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ASTD Archive Image of the Day: Call Quality, Circa 1974

This image, which appeared in the November 1974 Training and Development Journal, illustrates the three factors that affect sales calls. While so many training programs spend most of the time on the content of the call, this image illustrates the need to also&nbs... More »

ASTD Archive Image of the Day: Inbox for Secretaries, Circa 1973

This image appeared in the July 1973 Training and Development Journal under the article headline "The In-Basket Exercise: For Secretarial Training." Secretaries spend too much time in skills training and not enough time learning about office management, decision ... More »

Examining Cruise Ship Safety Training

Following last week’s cruise ship accident, CBS News decided to look into the training that crews receive. According to the resulting article, each year, a simulator near Fort Lauderdale, Florida, trains 2,000 junior and senior officers from cruise ships... More »

Mobile Development Leads Talent Trend This Quarter

(From Marketwatch) -- The talent race will be greatest in Japan's booming IT sector this quarter, with job opportunities increasing by multiples of ten for mobile development skills, says recruiting experts Hays. In their latest Hays Quarterly Report, for the Ja... More »

ARG and ARG --What are they? What does it mean? Should you care?

Karl M. Kapp

In addition to discussing Gamification, I also wanted to take one of my January blog postings and talk about ARG. The term ARG is batted around from time to time as a method of conducting training programs but there is a lot of confusion around the term. Let's look ... More »