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Bottom Line on ROI

Patti P. Phillips

Reported alone, ROI describes the economic impact of programs, projects, and processes. Reported in the context of other measures, it contributes to the complete story of program success and informs decisions about resource allocation. More »

Building a High-Performing L&D Team

BJ Schone

L&D teams—so busy putting out fires—rarely have the time to focus on improving their internal operations with the same vigor they demonstrate while working on the broader organization. Here’s a look at the components needed to build a high-perform... More »

Don’t Lose a Training Project!

Brandt Carter

  That first meeting can be the big win or lose. Initial training project meetings, where the training request is explored, may include the internal client, subject matter experts, instructional designers, production, and project managers. It can be a time for hig... More »

Good Is Good, and Bad Is Horrid

Linda Hainlen

A recent conversation about training brought that poem to mind. Our conversation premise was: Training is either good or bad – no matter how it is served. We spend a lot of time, as learning professionals, making our classroom slides prettier and converting the... More »

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