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Communicate Clearly and Openly with Client to Ensure Alignment

Olivia Clemmons

The June 2014 bonus Infoline, “Aligning Training and Client Expectations,” outlines what trainers will need to consider to achieve alignment with their clients. Brenner introduces the concept of HEART—honesty, empathy, accountability, resilience, and t... More »

Why Learning Executives Should Participate in the 2014 State of the Industry Report

ASTD Research

Data collection for the 2014 State of the Industry has begun. The survey collects 13 key efficiency and expenditure data points, as well as data on content distribution and delivery methods that will provide the industry with valuable benchmarking data.   More »

So What's the Bottom Line on ROI?

Patti P. Phillips

ROI, return on investment, is a metric fundamental to business and government alike. It is calculated consistently and recognized across sectors around the world by those stakeholders with fiduciary responsibility for investments in people, projects, and processes. More »

L&D Community Loses a Legend With the Passing of Donald L. Kirkpatrick

 The training industry has lost a legend. Donald L. Kirkpatrick, the father of the Four Levels of Evaluation, has passed away at age 90.  More »