Canada: One-half of employees looking to leave or checked out on the job

ASTD Staff

(From Canadian HR Reporter) -- Slightly more than one-third (36 per cent) of Canadian workers are seriously considering leaving their organization, up sharply from 26 per cent in 2006. Another 22 per cent are indifferent about leaving but are increasingly dissatisfied w... More »

Employers Cite Talent and Performance Management Technology as Most Critical HR Service Delivery Issue in 2011

ASTD Staff

(From Business Wire) -- With expectations that hiring activity will increase this year and next, HR departments at a large number of U.S. employers say that talent and performance management technology systems will be one of the most critical HR service delivery issues ... More »

The Next, New Job: The Rising Popularity of Customer Service Positions

ASTD Staff

Customer service positions among young and experienced candidates are gaining in popularity at U.S. contact centers like Ryla Inc., a leading domestic provider of outsourced call center and customer contact solutions. Because of the downturn and the need to build custom... More »