Workers Acknowledge Economic Recovery But Still Worry A Lot

ASTD Staff

(From Forbes) -- Just because the National Bureau of Economic Research formally declared last week that the Great Recession ended a year ago doesnt mean those with jobs are about to start spending again. A summary of the periodic Mercer Workplace Survey, out today, says... More »

The Next, New Job: The Rising Popularity of Customer Service Positions

ASTD Staff

Customer service positions among young and experienced candidates are gaining in popularity at U.S. contact centers like Ryla Inc., a leading domestic provider of outsourced call center and customer contact solutions. Because of the downturn and the need to build custom... More »