What can two different car maintenance companies teach the rest of
us about workplace learning? This year, a lot. In 2011 ASTD
presented an Excellence in Practice Award to Midas International
(you know, the muffler folks) and a BEST Award to Jiffy Lube
International. What impressed the judges in both of these cases was
the commitment to L&D that these companies showed in
rolling out programs that positively impacted the franchise
operators both organizations rely on for overall success.
Read on and see if what Midas and Jiffy Lube are doing might have
some relevance to your own organization's L&D efforts.