January 31, 2010 - by ASTD Staff
On Wednesday, January 27, President Obama gave his State of the Union Address. Upon completion, the pollsters and pundants were in usual form. If you happened to watch the post-address discussion on CNN, you probably saw John King provide the latest Twitter results. Tha... More »
January 26, 2010 - by ASTD Staff
ASTD author Maxine Kamin, director of professional development at Childnet and founder and president of TOUCH Consulting, shares with us some valuable customer service tips: "If you're in a service field, did you ever ponder, 'What was I thinking when I took this job?' ... More »
January 21, 2010 - by ASTD Staff
Providing great customer service is critical for the success of any business. So why do some companies think that "customer service" = pushing buttons and listening to recorded messages? Those companies need to get a copy of the latest book from ASTD Press: 10 Steps to ... More »
January 20, 2010 - by ASTD Staff
So I am working on editing Darin Hartley's forthcoming book 10 Steps to Social Networking for Business, and I feel like I could use a break so I thought I would write a little about his book. It has a lot of good information for getting into social networking as a busin... More »
January 17, 2010 - by ASTD Staff
It's the middle of January and conference season is upon us. ASTD kicks it off with TK 2010 in Las Vegas. Then, its off to San Diego with Training 2010. And of course the big one - ASTD 2010 ICE takes place in May in Chicago. Some of you will attend one or more of the 2... More »
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