April 16, 2013 - by ASTD Staff
When preparing to terminate a worker, you want to be able to produce the most solid documentation to defend a potential lawsuit. Just make sure supervisors know to document employee performance and behavior at the time it occurs—not just before or a... More »
April 04, 2013 - by ASTD Staff
Sir Ken Robinson, creativity & innovation leader, to open industy's premier conference. The American Society for Training & Development will host the 2013 International Conference & Exposition May 19-22 at the Dallas Convention Center in Dallas,... More »
October 01, 2012 - by Gina Urgena
Customer service training is especially challenging in Hawaii, I learned from one of our ASTD Hawaii Chapter leaders while visiting over the summer. She explained that there is an added dimension in their training—it’s not just regular customer service, but ... More »
September 07, 2012 - by ASTD Staff
Best Buy’s new Chief Executive Officer Hubert Joly plans to focus more resources training employees at the world’s largest consumer-electronics retailer after an uneven performance among stores led to sales declines. More »
July 16, 2012 - by ASTD Staff
A new study shows that companies are focusing on developing bench strength in-house, with high-potentials getting the largest investments. More »
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